In 2014, ECOS was pleased to receive 17 impressive nominations and to present awards at its Fall Meeting in Santa Fe to the following five deemed by the Executive Committee…
Rhode Island
Raising the Bar: New Expectations for Customer Service at the Rhode Island DEM
In 2011, Janet Coit was nominated to be Director of the Department of Environmental Management (DEM). She immediately began to hear anecdotal stories of dysfunction, poor service, and a demoralized…
