The Delaware Department of Natural Resources and Environmental Control (DNREC) reports progress in its E-Permitting modernization efforts.
This spring, DNREC completed a Request for Information (RFI) for permitting, licensing, and registrations. For the purposes of the RFI, “a permit” refers to any transaction with DNREC that provides customer authorization. DNREC identified 47 separate transactions that range from a fishing license that can be completed within five minutes to a more involved pollutant discharge permit that requires evaluations and follow-up and can take months. At a high level, the RFI requested that respondents present module solutions that would allow DNREC to build permit forms and workflow by selecting “blocks” of code that augment functionality such as adding required fields of information or validation, initiating application calls to databases for GIS layers, or interfacing with email and calendaring applications to provide notifications to program staff or customers and schedule site evaluations.
The ability to change the digital form or workflow by dynamically moving code-blocks provides the flexibility to respond to new legislative or governmental requirements without an application rewrite, but also supports the state’s ability to adjust workflows as it streamlines internal processes through continuous improvement exercises.
Of the 15 RFI responses, the review committee selected five respondents to present their solutions. The committee will use the information learned through the presentations to develop a Request for Proposals to be published later this year.