The Public Water Construction Permitting Program is experiencing a backlog of public water system construction permits. There are inconsistencies in the process and lack of clarity on roles and responsibilities between the technical and administrative staff. There has been considerable turnover in staff over the last 5 years and the program has been under resourced for decades. New federal regulations have increased permitting demands on the program and technical services provided to the SRF Program have increased as program requirements expand. Taken together, these demands require a priority system to be in place for the work. The permit application form is deficient, the quality of submittals from engineering consultants is often of poor quality, and PEP times do not meet standard.